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For more information about using DNS with volume activation, see Configure DNS for activating volume licensed versions of Office by using KMS.

For example, if the network environment does not use SRV records, you can manually configure a KMS client to use a specific KMS host computer. You can manually configure KMS host computers and clients, depending on the network configuration and your security requirements. By default, KMS clients query the DNS server for KMS service information. The KMS service uses service (SRV) resource records (RRs) in DNS to store and communicate the locations of KMS host computers.īy default, KMS host computers automatically publish the information that KMS clients use to find and connect to them by using DNS dynamic update protocol.

The KMS client automatically searches for the KMS host computer by using DNS and then attempts activation. Generally, you do not have to configure Office Key Management Service (KMS) clients if the KMS host computer used to activate Office was correctly set up and configured.

Tips for configuring KMS clients and host computers For detailed information about these scripts, see Tools to manage volume activation of Office. You can also use the slmgr.vbs script to configure and manage volume activation. If you installed the 32-bit version of Office on a 64-bit operating system, go to the Program Files (x86)\Microsoft Office\Office16 folder.

The ospp.vbs script is located in the Program Files\Microsoft Office\Office16 folder. Many of the solutions include running the ospp.vbs, which you need to run from an elevated command prompt on the computer on which Office is installed. If you're an Office user troubleshooting a personal copy of Office at home, see Unlicensed Product and activation errors in Office instead of reading this article.